Do you have any restrictions on the hours and days you can work?
A simple question that must be known.
Do you have experience with client management systems? Which ones? Which is your favorite to use, and why?
Another easy question to know if they are accustomed to using your preferred platforms.
What made you want to be a stylist?
People have many options in this world for what to do; this will help you understand why they chose to be a stylist as their vocation, which will help you know the person.
What specifically about our salon made you want to apply with us?
This is to help you know if they had done their homework on your salon and your business brand. It would be best if you weren't looking for a generic answer unless you have immediate hiring needs. If you are investing in your staff instead of replacing them, this question has more value. If they are specific, you know they have looked at what you have to offer compared to the other opportunities available elsewhere.
Where do you see yourself in 5 years?
The beauty of this question is that if they answer owning their salon, they probably have plans on only temporarily being at your facility. However, if you are a multi-unit owner or you are going to open more salons, this can help you identify a future leader in another location.
How much money do you need to make to have a happy life?
Here you can see the stylist's long-term potential and understand if you can pay what they need to be happy. If a stylist expects much more than the position pays, you should consider a different candidate, or you could be setting yourself up for an unhappy employee soon down the road.
What is your experience with our product line?
Another easy question to see how well they can perform with the products you currently use.
What specialty classes could you add to the salon? How would you run them?
This will help you understand their expertise and if they can potentially increase clients, retention, revenue, and the status of your salon. A stylist with the skills to hold training classes in your salon comes with immense value.
Describe your process for teaching a new stylist how to foil.
This question seems simple but allows you to hear from them about their training philosophy and their potential to be a leader for your staff.
As a beauty professional, what is your greatest accomplishment?
When they answer, ask them if they would have done anything different to make that accomplishment even more significant.
What is one aspect of the beauty industry that you know so much about people who would want to pay you for a seminar to learn about it from you?
This will help to show you what aspect they find the most interesting and potentially offer you another revenue source for your salon.
If you have a client who asks for a specific brand of color that your salon doesn't use or a cut and style that nobody in the salon has ever attempted, how do you proceed?
In this question, we are looking at their problem-solving skills. Ask yourself this before the interview to see how you would answer.
What would be more fulfilling for you? Are you working with an 80-year-old client on a makeover or a model getting ready for the runway?
This helps to identify how they fit into your community based on your population.
If pricing were removed from our business model, how would you suggest we monetize the salon without losing revenue?
Of course, this will never happen, but you can see how their creative process works in increasing revenue for your facility.
How were things done at your last salon, what would you have changed?
You could even up with a great idea here to increase revenue as well as changes you could make to better your process. If the stylist starts talking down about their prior boss, you already know they will do the same thing to you.
If you won the Powerball tonight, would you be at work next week?
If they love being behind the char so much that they would do it for free, that shows passion many of us want to have in our stylists.
If there was one hairstyle you could remove from the beauty industry for the general population, what would it be? Why?
Here we see their experience. They could answer that they would remove the mullet, or the 3-layer haircut (gag). There isn't a wrong answer; it just gives you a more detailed look at their thought process.
What's the scariest situation you've had in a salon? How did you respond? How did the other stylists respond? What would you have done differently knowing what you know now?
It could be as simple as someone tripping on carpet or having to use a defibrillator.
A new client comes to you. She has thin hair and wants a style that her thickness cant support. How does that conversation go?
As owners, we know how we would answer. Here we have an opportunity to see the maturity and thought process of how this stylist will handle these situations, which will come up.
It's 8 am; you're not supposed to be at work. A client calls you and says the salon isn't open, and they are waiting. What do you do?
This will let you see if they are a person who takes immediate action as a leader would, tries to find the stylist who is supposed to be there, or totally refuses to put forth any effort.
If you could only choose one song to ever be in the playlist during working hours, and it was on repeat, forever, which song would you choose?
We ask this because we want to know if they are going to choose their favorite song or one that would be good for the community as a whole. This allows you to see if they think of themselves first or your clients.
Name three things about our industry that make you nervous.
This is going to show you their priorities of what they look out for most in their career.
If you had to choose between the two, would you pick being behind the chair every day or being paid to study the science of our industry every day?
Some people like to do; some people like to learn how to do it. This will show you where the stylist is mentally.
If a client told you she was thinking about leaving for another salon closer to her home, how would that conversation go?
Here we see the retention abilities of the potential hire.
What is the biggest problem in the beauty industry today? How would you fix it?
No wrong answer, but it shows you where they have concerns and how they would fix them.
As the owner, if I started overprocessing hair consistently, what would your reaction be?
With this question, we can see how they would approach us or keep their head down when they should take the initiative to speak up. We will know if they are a person who will speak up, tell us we made a mistake, or ask us about our process so they can better understand it and communicate it to our other stylists.
How would you make the clients in our salon feel more engaged?
Community involvement can be one of the most significant aspects of what we do. Here we can see how they can be an asset in helping our salon increase and build bonds with our local community.
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